Privacy Policy

We are committed to safeguarding your personal information.

Effective Date: August 22, 2025
Last Updated: August 22, 2025

Welcome to OngTrum Social (“we,” “our,” “us”).
These Terms of Use (“Terms”) govern your access to and use of https://social.ongtrum.vn (“Platform,” “Service”).

By signing up, accessing, or using our Platform, you agree to these Terms.
If you do not agree, you must stop using our Service immediately.


1. Acceptance of Terms

By using our Platform, you:

  • Confirm that you are at least 18 years old or have legal consent from a guardian.

  • Agree to comply with all applicable laws and regulations.

  • Accept these Terms and our Privacy Policy.


2. Description of Services

OngTrum Social provides an all-in-one SaaS platform for:

  • Social media management

  • Content scheduling & automation

  • Multi-account posting

  • Social media analytics and insights

We may update or enhance our services from time to time without prior notice.


3. Account Registration

To use our Service, you must:

  • Provide accurate, complete, and up-to-date information.

  • Maintain the confidentiality of your account credentials.

  • Be responsible for all activities under your account.

If we suspect unauthorized use or violation of these Terms, we may suspend or terminate your account without notice.


4. Subscription, Billing & Payments

  • Our services may include free plans, paid plans, or subscription-based pricing.

  • By subscribing, you agree to pay all applicable fees as described on our Platform.

  • Payments are non-refundable, unless stated otherwise.

  • We use secure third-party payment processors (e.g., PayPal, Stripe).


5. Acceptable Use Policy

You agree not to use our Platform for:

  • Spamming, phishing, or any unlawful activity.

  • Posting or distributing illegal, harmful, or abusive content.

  • Unauthorized access to other accounts or systems.

  • Reverse engineering, copying, or modifying our software.

  • Violating any third-party platform policies (e.g., Facebook, Instagram, TikTok).

Violation of this policy may result in immediate suspension or termination of your account.


6. Third-Party Integrations

OngTrum Social integrates with third-party services (e.g., Facebook, Instagram, TikTok, YouTube, LinkedIn, Twitter/X).
By connecting your accounts, you authorize us to:

  • Post content on your behalf.

  • Access analytics and performance data.

We are not responsible for any issues caused by third-party services or changes in their APIs.


7. Intellectual Property Rights

  • All content, features, and software on OngTrum Social are owned by us or our licensors.

  • You may not reproduce, distribute, modify, or create derivative works without our written consent.

  • “OngTrum Social” and our logos are trademarks and protected by law.


8. Data Privacy & Security

  • By using our Platform, you agree to our Privacy Policy.

  • We take reasonable measures to protect your data but cannot guarantee absolute security.

  • You are responsible for safeguarding your social media login credentials.


9. Disclaimer of Warranties

Our Platform and services are provided “as is” and “as available.”
We make no warranties, express or implied, including but not limited to:

  • Service availability or uptime

  • Accuracy of analytics or reporting

  • Compatibility with all devices and browsers


10. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Platform.

  • You use our Platform at your own risk.


11. Termination

We may suspend or terminate your account if:

  • You violate these Terms.

  • You misuse our Platform.

  • You fail to pay subscription fees.

Upon termination, you will lose access to all services and stored data.


12. Changes to These Terms

We may update these Terms at any time.
The “Last Updated” date will be revised accordingly.
Continued use of the Platform after updates means you accept the new Terms.


13. Governing Law

These Terms are governed by the laws of Vietnam, without regard to conflict of law principles.
Any disputes will be resolved in the competent courts of Ho Chi Minh City, Vietnam.


14. Contact Us

For any questions regarding these Terms, please contact us:

OngTrum Social
🌐 Website: https://social.ongtrum.vn
📧 Email: support@ongtrum.vn

Experience every feature. No commitment, no credit card required.

The easiest way to manage all my social channels in one place. It saves me hours every week!

- Anna Brown

© 2026, All Rights Reserved