Terms & Conditions

Effective Date: August 22, 2025
Last Updated: August 22, 2025

Welcome to OngTrum Social (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use https://social.ongtrum.vn (“Platform,” “Service”).

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our Platform.

1. Information We Collect

We collect information to provide you with a better experience and improve our services:

a. Personal Information

• Full name

• Email address

• Username & password

• Billing and payment details

b. Social Media Account Information

When you connect your social media accounts, we may collect:

• Profile information (e.g., username, profile picture)

• Access tokens for posting on your behalf

• Insights and analytics data from connected platforms

Note: We never store your social media login passwords.

c. Usage Data

• Pages visited on our website

• IP address & browser type

• Device information

• Cookies and tracking technologies

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our services

• Manage and schedule your social media posts

• Send you important updates and notifications

• Offer customer support and respond to inquiries

• Analyze trends and enhance user experience

• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance

• Personalize content and recommendations

• Measure traffic and user behavior

• Provide targeted marketing campaigns

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain features of our Platform.

4. Data Sharing and Disclosure

We do not sell your personal information.
However, we may share data with:

• Third-party service providers (e.g., payment processors, analytics tools, cloud storage)

• Social media platforms you authorize us to manage

• Legal authorities when required by law or to protect our rights

5. Third-Party Services

Our platform integrates with third-party APIs such as:

• Facebook, Instagram, TikTok, YouTube, LinkedIn, Twitter (X)

• Payment gateways (e.g., PayPal, Stripe)

• Analytics tools (e.g., Google Analytics)

These services have their own privacy policies, and we encourage you to review them.

6. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes and enforce agreements

Once your account is deleted, we remove or anonymize your data within 30 days, unless otherwise required by law.

7. Data Security

We take appropriate measures to protect your information:

• SSL encryption for data transmission

• Secure storage on protected servers

• Regular security audits and monitoring

• Limited staff access to personal data

Despite our efforts, no system is 100% secure. You use our Platform at your own risk.

8. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data

• Request a copy of your stored information

• Withdraw consent for data processing

• Opt out of marketing emails at any time

• File a complaint with your local data protection authority

To exercise these rights, contact us at support@ongtrum.vn.

9. Children's Privacy

Our services are not intended for individuals under 13.
We do not knowingly collect information from children. If we discover such data, we will delete it immediately.

10. International Data Transfers

Since OngTrum Social may serve users worldwide, your data may be transferred and processed in countries outside your residence.
We ensure adequate data protection measures in compliance with GDPR and other relevant regulations.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
Continued use of our Platform means you accept the updated terms.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

OngTrum Social
🌐 Website: https://social.ongtrum.vn
📧 Email: social@ongtrum.vn